Privacy Policy

AMK Industrial Trading ("AMK", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect through our website (the "Website"), how we use it, and the choices available to you.

We handle personal information in accordance with applicable Indian law, including the Information Technology Act, 2000 and the rules made under it.

We collect information in two ways:

• Information you provide — when you submit an enquiry, request a quotation or contact us, we collect your name, company, email address, phone number and the details of your requirement or message.
• Information collected automatically — basic technical data such as your browser type, device and pages visited, gathered through cookies necessary to operate the Website.

• to respond to your enquiries and prepare quotations;
• to process, fulfil and support any order you place with us;
• to communicate with you about the products and services you have requested;
• to operate, maintain and improve the Website;
• to comply with our legal and regulatory obligations.

We do not use your information for automated decision-making, and we do not sell your personal information.

Our Website uses only the cookies necessary for it to function correctly. We do not currently use advertising or cross-site tracking cookies. If we introduce analytics in future, we will update this Policy accordingly. You can control cookies through your browser settings.

We treat your information as confidential and share it only where necessary:

• with service providers who host our Website or help us deliver our services (for example, hosting and logistics partners), under appropriate confidentiality obligations;
• with manufacturers or suppliers, only where needed to source or fulfil the product you have enquired about;
• where required by law, regulation or a valid legal request.

Your information is stored on secure servers, and we apply reasonable technical and organisational measures to protect it against unauthorised access, alteration or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including any period required to meet legal, accounting or reporting obligations.

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw any consent you have given, by contacting us using the details below. We will respond in accordance with applicable law.

The Website is intended for business users and is not directed at children under 18. We do not knowingly collect personal information from children.

The Website may link to external sites we do not control. This Policy does not apply to those sites, and we encourage you to review their own privacy policies.

We may update this Privacy Policy from time to time. The current version, with the "Last updated" date above, applies. Material changes will be reflected on this page.

If you have any questions, requests or complaints about this Policy or your personal information, please contact our Grievance Officer at info@amkindia.com or +91 80898 19555, or write to AMK Industrial Trading, 2nd floor, City Point Building, 69/2100, Jos Junction, Pallimukku, Ernakulam, Kerala 682016. We aim to acknowledge and address grievances within the timeframes required by applicable law.